Because SARM data collection is limited to machines where Siebel software is installed, it is not possible to collect SARM performance information for Siebel Web Clients. To overcome this limitation, Siebel CRM supports client-side logging for high-interactivity applications.
This feature allows us to identify issues and possible performance bottlenecks occurring on the client machine. For example, a loop in a browser script could slow down the response time on the client machine.
The following procedure describes how to enable Siebel client side logging for high-interactivity applications. We must set several parameters on the application object manager server component to enable client side logging.
We can use the graphical user interface (GUI) provided by the Siebel server management screens in the Siebel Web Client or the Siebel Server Manager (srvrmgr) command line to set the client side logging parameters...