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  • Book Overview & Buying Oracle Siebel CRM 8 Installation and Management
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Oracle Siebel CRM 8 Installation and Management

Oracle Siebel CRM 8 Installation and Management

By : Alexander Hansal
4.5 (6)
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Oracle Siebel CRM 8 Installation and Management

Oracle Siebel CRM 8 Installation and Management

4.5 (6)
By: Alexander Hansal

Overview of this book

Oracle’s Siebel CRM is market-leading Customer Relationship Management software. Unmatched in functionality and scalability, Siebel enhances a company’s sales performance, improves customer satisfaction, and provides a robust Customer Relationship Management system for an organization.This practical book offers a comprehensive understanding of Siebel CRM. It is your safe vessel for navigating the deep waters of Siebel installation and system management.This book is a complete exercise in installing and managing Oracle’s Siebel CRM for your organization. You will understand the Siebel architecture and install it piece by piece. In easy-to-follow chapters, the book will guide you through the installation of Siebel server, client and third-party reporting software on Microsoft Windows and Linux, covering everything from the planning the process and software download to the installation and configuration tasks.After reading this book, you will feel fully prepared for setting up multiple servers and multi-lingual configurations. This book fosters your general understanding of the intricate features and functionality of Oracle Siebel CRM. In addition, you will learn how to support development environments and how to migrate configuration changes between environments using Application Deployment Manager.Another benefit of this book is that it teaches administrators how to establish system monitoring strategies to identify and avoid performance bottlenecks. When you have finished the book, you will feel prepared to install and manage Oracle’s Siebel CRM in a real-world environment. In addition, you will know some tricks that even seasoned experts will envy.
Table of Contents (25 chapters)
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Oracle Siebel CRM 8 Installation and Management
Credits
About the Author
About the Reviewers
Preface
Lock Free Chapter
1
Introducing the Siebel Web Architecture
4
Index

Example topology


The planning document could include a topology diagram similar to the following:

The planned installation consists of:

  • The Siebel database residing on the dbsrvr1 host

  • The Siebel File System residing on the appsrvrfs1 host

  • Two Siebel Servers on host appsrvrsieb1 and appsrvrsieb2

  • The Siebel Gateway Name Server on host appsrvrgw1

  • The web server with the Siebel Web Server Extension (SWSE) on host appsrvrweb1

The diagram also shows the network paths between the server machines. The three icons for the Siebel Web Client represent the desktop PCs of the end users connecting to the web server machine.

CONTINUE READING
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