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Table Of Contents
Oracle Siebel CRM 8 Installation and Management
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In this chapter, we discussed the installation and configuration of two ancillary server software products that enable charting and reporting functionality in Siebel CRM.
The Visual Mining NetCharts server is needed to enable the Siebel chart applets, which allow end users to visualize the data they currently see in the Siebel Web client.
Oracle BI Publisher is the reporting engine that is supported with Siebel 8.1.1 and above. In this chapter, we learned how to install the BI Publisher Enterprise server and how to configure both the BI Publisher product and different versions of Siebel CRM in order to support real-time and scheduled reports.
In the next chapter, we will learn how to configure Siebel Load Balancing and multi-lingual environments.
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