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Book Overview & Buying
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Table Of Contents
Oracle Siebel CRM 8 Installation and Management
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In this chapter, we discussed the necessary steps to create the administrative data that allows people to log on to Siebel CRM applications as users or employees.
In Siebel terms, a user is a person who has a responsibility and who can log in to a Siebel application. An employee is a user who has a position within an organization. To enable fully functional data security, administrators must create organizations and positions before they can start creating employee accounts.
The chapter provided insight into the administrative views and the typical administrative tasks to manage divisions, organizations, positions, employees, and users.
In the next chapter, we will learn how administrators can use Siebel Remote to support developers and mobile users.
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