If our company has decided to use any of the platforms or technologies in the list below to integrate with Siebel CRM, we should install the support files for the respective platform using the EAI Connector installation option of the Siebel Enterprise Server installer:
Microsoft BizTalk Server
OLE DB
Oracle eBusiness applications 10.7 or 11i
COM Data Control
Java Data Bean
The following screenshot shows the selectable features for the EAI Connector installation option of the Siebel Enterprise Server installer:
A brief explanation of this option shall be given in the following sections:
EAI Connector for Microsoft BizTalk Server
According to the Siebel Installation Guide for Microsoft Windows, the EAI Connector for Microsoft BizTalk Server is not supported in Siebel CRM release 8.1. Oracle will make announcements on its support portal in case the support is re-established. (Source: Siebel Installation Guide for Microsoft Windows, Version 8.1...