Customers are required to enter any transaction in Oracle Receivables, such as an invoice, credit memo, debit memo, and so on.
In many cases, customers are entered into Order Management as a part of an initial sales transaction for shipping material. However, you also create customer records in Oracle Receivables.
The task of creating and managing customers is the result of your organization's business process decisions. You may not have the capability for creating customers in Oracle Receivables. There are certain aspects that are managed on the Receivables side of the fence, or to be more precise, in the credit and collections group, where it is typical to manage credit limits, payment terms, and other reporting related identification for customers.