Customer invoices, and statements including dunning letters are not provided as standard formats that can be used out of the box.
These are generic text formats that must be modified to an acceptable format by third-party software with your logo and your format.
However, with the release of Bill Presentment Architecture (BPA) and BI Publisher (formerly XML Publisher) capabilities Oracle has now introduced an easier method to format and use specific templates for your documents to your customers.
BI Publisher can be used to manage and extend any document format, with standard MS Word for template management.
Bill Presentment Architecture (BPA) is a user manageable capability to format and print your invoice document. On the invoice screen is an icon beside your transaction number that will display the invoice format using BPA. The formats can be modified as easily as moving blocks to change the layout and include your logo to give your invoice document a business look.
The...