This chapter discusses managing credit rules and profiles. In addition, there is a discussion about the new Credit Management product and its integration with Order Management and Receivables. This integration helps organizations function more efficiently and optimizes the credit and collection subprocesses. Credit Management was introduced in the later releases of 11i, and enables businesses to manage customer ratings and helps interaction to avoid bad debts. Payment profiles help related decisions they make about their customer base.
The perspective of Credit Management is to allow an enterprise to manage the cash flow in the company.
How much credit do you extend to your customer who is shipped a product?
How often do you ship to them?
What is the threshold of an open account when you will not allow shipments to a customer?
What benefits do you extend to a customer who pays on a regular or timely basis?
When would you choose to have a customer pre-pay for shipments...