Credit checks are performed as part of the order processing workflow and all orders go through the process regardless of a credit rule being defined or not. In most cases the credit check rule is successful and does not fail. The failure of a credit check rule puts the order on hold. This means that the order cannot be processed further. This will direct your attention to review the reason for the hold, and ensure that the customer has enough credit to cover the open balance once this order is processed.
Credit checking is normally performed on order transactions at four levels as mentioned in the previous section. The system puts the order on hold, preventing any other activity from being performed.
As part of the credit check rule you can define how you want the rule to work, on an order or a line level. Then the order or order line can be put on hold as per your configuration.
When an order is put on hold the system is capable of restricting access and allowing only specified...