Many problems in Siebel CRM projects arise from improper planning. As we learned, delivering a decent planning document is a key milestone of our Siebel CRM implementation project.
The success of the installation process we will start in the next chapter relies on the correct installation of third-party software on the correct hardware.
Therefore, it is very important that any person involved in planning and conducting a Siebel CRM installation has access to the Siebel System Requirements and Supported Platforms document that can be downloaded from the Oracle Technology Network website: http://download.oracle.com/docs/cd/E11886_01/srsphomepage.html.
This document is available for each individual Siebel CRM version and outlines in detail the minimum hardware requirements and software prerequisites.
For example, if we plan to provide a prototype environment for evaluation and testing of Siebel CRM 8.1 and would like to use Microsoft Windows Server...