Book Image

Learning ServiceNow

By : Sylvain Hauser
Book Image

Learning ServiceNow

By: Sylvain Hauser

Overview of this book

This book shows you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. We’ll demonstrate how to effectively implement various system configurations within ServiceNow. We’ll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as alerts and notifications, security, reporting, and custom development. You will learn how to improve your business’ workflow, processes, and operational efficiency. By the end of this book, you will be able to successfully configure and manage ServiceNow within your organization.
Table of Contents (21 chapters)
Learning ServiceNow
Credits
About the Author
About the Reviewer
www.packtpub.com
Customer Feedback
Preface

Chapter 10. The Client-side Glide API

Similarly to the previous chapter, this chapter will focus on the Glide API. Unlike the previous chapter though, this chapter will go over some of the more common client-side Glide API classes, including the following:

  • GlideRecord

  • GlideAjax

  • GlideForm

  • GlideUser

Each class in the Glide API may consist of methods (executable functions within the class), and properties (variables stored within the class, which may be set on initialization of a new instance of the class).

Remember that while the Glide API extends the functionality of client-side scripts, this is done by simply adding certain JavaScript files into the browser's scope. Client-side scripts do not execute on the server, and thus do not execute within Mozilla Rhino. This means that you do not have access to certain Java-ish functionality, but also that you do have access to the browser's scope, certain UI elements and client-side functionality such as DOM (Document Object Model) manipulation, and whatever...