While most of the CI management is taken care of via the CMDB, there are certain aspects of assets, for example, licensing of software, tracking of the use of certain applications (known as Software Metering), and so on, which need to be focused on exclusively.
Non-IT Assets: These include non-IP-Based assets, such as furniture, telephones, and so on
Asset Components: For example, keyboards, monitors, and even consumable components such as print cartridges
Groups: Assets based on certain properties fall under this category
A new Asset can be quickly created from the Quick Actions dropdown:
Another very useful feature available in this module is the Remote Control. This allows all of the scanned workstations to be reached and controlled from within ServiceDesk Plus. The steps are as follows: