Book Image

Mastering Salesforce CRM Administration

By : Rakesh Gupta
Book Image

Mastering Salesforce CRM Administration

By: Rakesh Gupta

Overview of this book

The book starts by refreshing your knowledge of common admin tasks. You will go over Lightning Experience and various security aspects. You will be shown how to implement territory management in your organization and make use of custom objects. From here, the book progresses to advanced configuration, data management, and data analytics before swiftly moving on to setting up advanced organization-wide features that affect the look and feel of the application. Extend the capabilities of your organization’s Salesforce implementation by optimizing and extending Sales Cloud, Salesforce1, and Service Cloud applications. This guide will equip you with the tools you need to build a successful career in Salesforce.
Table of Contents (20 chapters)
Mastering Salesforce CRM Administration
Credits
Foreword
About the Author
About the Reviewers
www.PacktPub.com
Customer Feedback
Preface

Credits

Author

Rakesh Gupta

Copy Editor

Muktikant Garimella

Reviewers

Vinay Chaturvedi

Jitendra Zaa

Project Coordinator

Ulhas Kambali

Commissioning Editor

Aaron Lazar

Proofreader

Safis Editing

Acquisition Editor

Chaitanya Nair 

Indexer

Aishwarya Gangawane 

C ontent De velopment Editor

Nikhil Borkar

Graphics

Abhinash Sahu

Technical Editor

Hussain Kanchwala

Production Coordinator

Melwyn Dsa