Over the course of this book, we have touched every area of our complete inventorying solution. We all know the adage "if it works, don't fix it", but the truth is we still need to be familiar with the troubleshooting methods beforehand. This gives us confidence while presenting the solution to the superiors, getting the idea accepted, and ultimately—which matters the most—the on-field experience and the "know-how".
There are several problematic situations that need to be addressed. What happens if some agents are not sending in their inventory? Where should we begin troubleshooting? What if the admin console throws MySQL errors? And what if we're facing issues, and the error logs are filling up? We should not lose hope. Verbose logging is great. It can help us big time!
As an incentive, here's a quick glance at what we are going to cover in this chapter:
Learn how to keep an eye on the behavior of agents
Diagnose and troubleshoot...