Book Image

Jira Quick Start Guide

By : Ravi Sagar
Book Image

Jira Quick Start Guide

By: Ravi Sagar

Overview of this book

Jira is an issue tracker and project management system. With their latest release, the Jira team has now expanded their user base to agile teams as well as business teams. This book provides a comprehensive explanation covering all major components of Jira, including Jira Software, Jira Core, and Jira Service Desk. This book starts with an introduction to Jira's unique features and how it can be used as an issue-tracking tool. It will then teach you about how a new project is created by a Jira administrator, what responsibilities there are, and using correct and relevant schemes in your project. You will then learn how to configure project workflows and fields for project screens. You will understand the various permissions used in projects and the importance of project roles in Jira. Then, the book talks about the concepts of versions acting as milestones and using components when handling issues in your projects. It will then focus on analysing data using built-in reports and creating dashboards in Jira. At the end, it will discuss various best practices for users as well as project managers or project administrators.
Table of Contents (10 chapters)

The various types of user in Jira

At the beginning of the book, we created a new Jira instance, where we created new projects and also worked on those projects to understand the features. We were able to do that only because we also have the full admin rights on our instance. In Jira, however, not everyone can be an administrator.

Primarily, there are three types of users in Jira, and these are as follows:

  • User
  • Project administrator
  • Jira administrator


Anyone who can log in to Jira is a user and, in most cases, a user will consume a Jira license as well, except in Jira Service Desk, where customers don't count toward the license.

A user is typically your developers or testers in the development team, and an agent...