Book Image

Expert Microsoft Teams Solutions

By : Aaron Guilmette, Yura Lee, Grant Oliasani, Angel Aviles
Book Image

Expert Microsoft Teams Solutions

By: Aaron Guilmette, Yura Lee, Grant Oliasani, Angel Aviles

Overview of this book

Microsoft Teams is an invaluable tool that can integrate various Microsoft products into a single convenient hub. But making the most of it often requires expert help and hours spent on calls and live chats. If you’d rather have all the information you need to make the most of Teams in one place, then this book is for you. Written by two Microsoft technical specialists who have spent years helping clients find the best way to utilize Teams, this book will help you understand Teams as a whole — from architecture and collaboration through to apps and voice. You’ll study the platform from the perspective of the end user as well as the administrator, gaining insights and learning from real-life examples. You’ll tackle adopting, implementing, and administering Teams efficiently, which will help you realize its full potential. From setup and deployment to modernizing your organization’s chat and voice infrastructure, you’ll get plenty of useful and actionable tips as you progress. By the end of your journey through this book, you’ll be able to design and implement the most important and exciting aspects of Microsoft Teams help your organization work more efficiently.
Table of Contents (27 chapters)
1
Part 1: Collaboration and Apps
Free Chapter
2
Chapter 1: Taking a Tour of Microsoft Teams
6
Part 2: Meetings
10
Part 3: Bots and Development
14
Part 4: Voice
19
Part 5: Administration

Experimenting with early adopters

The Experiment phase is really about implementing a small-scale deployment of Microsoft Teams for real-world scenarios. In this phase, we recommend that you look for a project, task, or business process with these characteristics:

  • It should be led by one of the business stakeholders that is IT-friendly and has a good relationship with the project team.
  • It should have a willingness and ability to involve early adopters.

Choosing one or two projects, tasks, or business processes that can incorporate these individuals will really help you learn more about how your organization can benefit from Microsoft Teams and also provide feedback for various aspects of the project, including its technical readiness and communication strategies.

Finding your champions

Champions are an essential part of both the evangelism and feedback loop processes for a project. Champions will help get other employees and users excited about the technology...