Book Image

Expert Microsoft Teams Solutions

By : Aaron Guilmette, Yura Lee, Grant Oliasani, Angel Aviles
Book Image

Expert Microsoft Teams Solutions

By: Aaron Guilmette, Yura Lee, Grant Oliasani, Angel Aviles

Overview of this book

Microsoft Teams is an invaluable tool that can integrate various Microsoft products into a single convenient hub. But making the most of it often requires expert help and hours spent on calls and live chats. If you’d rather have all the information you need to make the most of Teams in one place, then this book is for you. Written by two Microsoft technical specialists who have spent years helping clients find the best way to utilize Teams, this book will help you understand Teams as a whole — from architecture and collaboration through to apps and voice. You’ll study the platform from the perspective of the end user as well as the administrator, gaining insights and learning from real-life examples. You’ll tackle adopting, implementing, and administering Teams efficiently, which will help you realize its full potential. From setup and deployment to modernizing your organization’s chat and voice infrastructure, you’ll get plenty of useful and actionable tips as you progress. By the end of your journey through this book, you’ll be able to design and implement the most important and exciting aspects of Microsoft Teams help your organization work more efficiently.
Table of Contents (27 chapters)
1
Part 1: Collaboration and Apps
Free Chapter
2
Chapter 1: Taking a Tour of Microsoft Teams
6
Part 2: Meetings
10
Part 3: Bots and Development
14
Part 4: Voice
19
Part 5: Administration

Building a governance team

Now that we've reviewed the core things that governance covers, you may be wondering, "Who does the work?"

That's where a governance team comes into play. A governance team is responsible for taking business and technical requirements and formulating those into policy. A governance team should look to seek inputs from a variety of sources, including the following:

  • Owners of business processes, services, or applications
  • Enterprise architecture, service desk, and operations teams
  • Security team
  • Legal, records management, and compliance representatives
  • Microsoft 365 message center or other product announcement channels

Each of these different groups or teams brings their own needs to the table. Governance needs to cover all the aspects of the business – without a variety of interests represented, IT runs the risk of making decisions in a vacuum. A governance team needs to take into account an organization...