An HCI designer must work very hard to refine their user insights into sharable deliverables that can be used by their team, clients, and stakeholders. A great user insight is like catching a big fish: you want to be able to mount and display it for all to see.
User insights have a paradox as they are essential in helping design teams create solutions but should not contain a solution on their own. Rather, user insights should align an HCI design team toward multiple solutions. The user insight can be valued by the number of possible solutions it helps create. A great user insight will not have just one solution but rather will allow an HCI team to devise multiple solutions. User insights drive an innovation cycle for software teams:
Our user insight:
A growing teenage boy with many factors pulling at his attention needs to be more socially supported by his peers when eating healthy food because, in his environment, his social circle has more impact on...
A growing teenage boy with many factors pulling at his attention needs to be more socially supported by his peers when eating healthy food because, in his environment, his social circle has more impact on...