Setting the scope with context diagrams
A context diagram sets a helicopter view of an organization with the external entities and actors involved in a process. It should not be too complex but provide the main interactions between the actors and the organization. It is normal for the central organization to be represented by a circle, surrounded by the external actors as rectangles, but often, the simple circles and rectangles are replaced by suitable symbols. The main interactions are merely labels on arrows depicting the direction of flow. Multiple interactions can be labeled on each arrow, rather than extra arrows being added.
For example, the following diagram shows the context of this book:
Figure 1.1 – A typical context diagram
This diagram type is often created during a workshop, which is increasingly taking the form of a hybrid meeting, so the ability of Visio to co-author and collaborate in Microsoft Teams is a great advantage, but...