Troubleshooting HA Failovers
HA Failover-related issues are generally considered to be very serious. There are broadly of four types:
HA node state issues
Heartbeats not being seen
New primary not handling traffic
Sync and propagation issues
Let's take a look at these one by one.
HA Node state issues
Sometimes when you do a show node
, you might see the status Not UP. This means the node is not ready to process traffic, if it were to become primary. This can be because of the following reasons:
Critical interfaces are down
The SSL card is down
High Availability is disabled (on the remote node)
The unit is still booting up or rebooting
There is a very handy list of the various node states and what they mean in article CTX118519. I sourced the following tables from the article as they will greatly help with understanding what the Node state is complaining about.
Node States seen on Primary:
Value |
Meaning |
---|---|
|
The appliance is initializing. |
|
The appliance is working as expected. |
|