Chapter 9. Troubleshooting Tools
NetScaler has extensive logging and tracing capabilities and includes some GUI-based tools that help you with issue analysis. To complement these, Citrix also provides external tools to support you with your NetScaler deployments and associated troubleshooting. A discussion of these various tools is the focus of this chapter. We will touch on these utilities in the following order:
The nsconmsg utility
NetScaler packet tracing (
nstrace
)The
showtechsupport
utilityNetScaler dashboard and reporting
Citrix insight (TAAS)
Command Center and Insight Center