Book Image

Troubleshooting NetScaler

By : Raghu Varma Tirumalaraju
Book Image

Troubleshooting NetScaler

By: Raghu Varma Tirumalaraju

Overview of this book

NetScaler is a high performance Application Delivery Controller (ADC). Making the most of it requires knowledge that straddles the application and networking worlds. As an ADC owner you will also likely be the first person to be solicited when your business applications fail. You will need to be quick in identifying if the problem is with the application, the server, the network, or NetScaler itself. This book provides you with the vital troubleshooting knowledge needed to act fast when issues happen. It gives you a thorough understanding of the NetScaler layout, how it integrates with the network, and what issues to expect when working with the traffic management, authentication, NetScaler Gateway and application firewall features. We will also look at what information to seek out in the logs, how to use tracing, and explore utilities that exist on NetScaler to help you find the root cause of your issues.
Table of Contents (17 chapters)
Troubleshooting NetScaler
Credits
Notice
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Insight center


Insight center can be best described as an application visibility tool. It allows application and network owners to see how the applications hosted via the NetScaler are performing and the point of origin of delays, which helps narrow down areas for troubleshooting. It also helps identify the top users for applications and the applications that are most used. These applications can be standard web applications hosted by the NetScaler (web insight) or XenApp and XenDesktop Applications (HDX insight). The following screenshot is a sample HDX Insight showing the various delays adding up to slow application launches:

Source: Image from Citrix eDocs

There are a couple of technologies at the heart of Insight Center: IPFIX and AppFlow.

IPFIX is an IETF standard that allows TCP/UDP flow level information, that is, the 5-tuple info that contains Source IP, Destination IP, Source Port, Destination Port, and Protocol.

AppFlow is an extension to IPFIX that then adds application info to this...