Book Image

Expert Microsoft Teams Solutions

By : Aaron Guilmette, Yura Lee, Grant Oliasani, Angel Aviles
Book Image

Expert Microsoft Teams Solutions

By: Aaron Guilmette, Yura Lee, Grant Oliasani, Angel Aviles

Overview of this book

Microsoft Teams is an invaluable tool that can integrate various Microsoft products into a single convenient hub. But making the most of it often requires expert help and hours spent on calls and live chats. If you’d rather have all the information you need to make the most of Teams in one place, then this book is for you. Written by two Microsoft technical specialists who have spent years helping clients find the best way to utilize Teams, this book will help you understand Teams as a whole — from architecture and collaboration through to apps and voice. You’ll study the platform from the perspective of the end user as well as the administrator, gaining insights and learning from real-life examples. You’ll tackle adopting, implementing, and administering Teams efficiently, which will help you realize its full potential. From setup and deployment to modernizing your organization’s chat and voice infrastructure, you’ll get plenty of useful and actionable tips as you progress. By the end of your journey through this book, you’ll be able to design and implement the most important and exciting aspects of Microsoft Teams help your organization work more efficiently.
Table of Contents (27 chapters)
1
Part 1: Collaboration and Apps
Free Chapter
2
Chapter 1: Taking a Tour of Microsoft Teams
6
Part 2: Meetings
10
Part 3: Bots and Development
14
Part 4: Voice
19
Part 5: Administration

Summary

In this chapter, we covered the types of reporting we can perform in Teams. Within the Teams Admin Center, there is a myriad of reports that can give admins a solid picture of how Teams is being used within an organization. From Call analytics to Teams app usage metrics, IT admins can gain insights into these reports, gather data, and make intelligent decisions to help improve and maximize user productivity, collaboration, and administration. We also covered how to access each of these reports, how to customize them, and the specific information they provide.

This concludes our deep dive into the Microsoft Teams architecture and how to integrate Microsoft Teams for advanced end user and administration functions. In the next chapter, you will find answers to the end-of-chapter assessments that have been scattered throughout this book.