Book Image

Reimagine Remote Working with Microsoft Teams

By : Sathish Veerapandian, Harsharanjeet Kaur, Ashok Madhvarayan, Sriram Rajamanickam
Book Image

Reimagine Remote Working with Microsoft Teams

By: Sathish Veerapandian, Harsharanjeet Kaur, Ashok Madhvarayan, Sriram Rajamanickam

Overview of this book

The outbreak of the pandemic has forced the world to embrace remote working and the modern style of virtual business. However, end users may find it challenging to cope with this sudden change in working style, not aware of all the features and remote working tools available to make their life easy. Microsoft Teams is an exceptional platform, adopted by many organizations for unified communication and collaboration, and this book will help you to make the most of its capabilities. Complete with step-by-step explanations and screenshots, this book guides you through the topics that you'll find useful in your daily use of Teams. You'll learn how to manage your teams and projects with Microsoft Teams in a structured and organized way. The book provides hands-on information with a focus on the end user side to help corporate users to increase productivity and become a Microsoft Teams superuser. Finally, you'll explore the most effective ways of using the app with best practices and tips and tricks for making the most of the features available for your scenario. By the end of this Microsoft Teams book, you'll have mastered Microsoft Teams and be fully equipped as a modern collaboration end user to effectively increase your remote work productivity.
Table of Contents (15 chapters)
Section 1 – Managing Your Meetings, Projects, and Workforce
Section 2 – Collaboration, Events, and Communication
Section 3 – All about Security, Client Automation, Teams Etiquette, and Tips and Tricks

Privacy in Microsoft Teams

Teams is a cloud-based service that has to process numerous types of personal data in order to provide the service. Privacy is to be addressed at each and every level of a shared working environment. The collaboration facilitates the group tasks to be achieved in time, although there is always a potential risk of personal data leaks.

This personal data includes the following:

  • Content: The data generated by recordings, meetings and chats, shared files, transcriptions, and so on.
  • Profile Data: User information shared with the organization.
  • Call History: A record of the calls to be reviewed later.
  • Call Quality Data: System admins can review the details of user meetings and call data.
  • Support/Feedback Data: Record of the troubleshooting tickets or feedback submitted to Microsoft.
  • Diagnostic and Service Data: Service usage reports sent to Microsoft for performance analysis and improved service delivery.
  • ...