Book Image

Reimagine Remote Working with Microsoft Teams

By : Sathish Veerapandian, Harsharanjeet Kaur, Ashok Madhvarayan, Sriram Rajamanickam
Book Image

Reimagine Remote Working with Microsoft Teams

By: Sathish Veerapandian, Harsharanjeet Kaur, Ashok Madhvarayan, Sriram Rajamanickam

Overview of this book

The outbreak of the pandemic has forced the world to embrace remote working and the modern style of virtual business. However, end users may find it challenging to cope with this sudden change in working style, not aware of all the features and remote working tools available to make their life easy. Microsoft Teams is an exceptional platform, adopted by many organizations for unified communication and collaboration, and this book will help you to make the most of its capabilities. Complete with step-by-step explanations and screenshots, this book guides you through the topics that you'll find useful in your daily use of Teams. You'll learn how to manage your teams and projects with Microsoft Teams in a structured and organized way. The book provides hands-on information with a focus on the end user side to help corporate users to increase productivity and become a Microsoft Teams superuser. Finally, you'll explore the most effective ways of using the app with best practices and tips and tricks for making the most of the features available for your scenario. By the end of this Microsoft Teams book, you'll have mastered Microsoft Teams and be fully equipped as a modern collaboration end user to effectively increase your remote work productivity.
Table of Contents (15 chapters)
Section 1 – Managing Your Meetings, Projects, and Workforce
Section 2 – Collaboration, Events, and Communication
Section 3 – All about Security, Client Automation, Teams Etiquette, and Tips and Tricks

Utilizing Power Virtual Agents for Microsoft Teams

The Power Platform is a leading application that assists end users with automation via local applications that are provided. Power Virtual Agents is one such application; it is available within Microsoft Teams, allowing us to easily create our own chatbots that answer questions posed by other employees or team members.

The following are examples of scenarios in which we might want to create a Power Virtual Agents chatbot in Microsoft Teams:

  • A human resources (HR) employee may create a bot that can answer questions about vacation balance, time off, and benefits.
  • A person from facilities management may create a bot to answer questions that come through support services such as workspace availability, pantry availability/stock, emergency operator numbers, and so on.

Power Virtual Agents enables us to build powerful chatbots that can respond to questions posed by customers, other employees, or visitors to our website...