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Troubleshooting System Center Configuration Manager

Troubleshooting System Center Configuration Manager

By : Egerton, Gerry Hampson
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Troubleshooting System Center Configuration Manager

Troubleshooting System Center Configuration Manager

5 (1)
By: Egerton, Gerry Hampson

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (11 chapters)
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2
2. Configuration Manager Monitoring Workspace and Log Files
10
Index

Chapter 3. Troubleshooting Configuration Manager Clients

In this chapter, you will dig deeper into the Configuration Manager client itself and try to understand what makes up the client and how it works. We will look further at the client log files and see what we should typically expect to be looking at in a working and nonworking installation. Then we will look at the various options available for installing the client as this can be a simple but important step in getting the right configuration for the client to work successfully. Finally, armed with this knowledge, we can then start to understand what the common problems can be with clients and how we can typically resolve these. The sections covered in this chapter are therefore as follows:

  • Client installation
  • The Configuration Manager client
  • Client log files
  • Common problems
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