Book Image

Troubleshooting System Center Configuration Manager

By : Gerry Hampson
Book Image

Troubleshooting System Center Configuration Manager

By: Gerry Hampson

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (16 chapters)
Troubleshooting System Center Configuration Manager
About the Authors
About the Reviewers
Configuration Manager Monitoring Workspace and Log Files

Fallback status point

The fallback status point provides Configuration Manager clients with a fallback server to contact if they fail client installation, site assignment, or are unable to communicate with their HTTPS management point. We should be aware that if the fallback status point is not referenced in the client installation string using the property then the client will not automatically use the fallback status point. The fallback status point is another low-key role that is generally installed in most environments unless there is a specific requirement not to. If someone was not involved in the initial installation of Configuration Manager, then it is possible that this role has been installed and the operator is not actually aware of it. This is another role that is hosted on IIS, and again, most common IIS troubleshooting and HTTP error codes will apply when looking into issues. The role is normally located on the default website and is a web application...