Book Image

Troubleshooting System Center Configuration Manager

By : Gerry Hampson
Book Image

Troubleshooting System Center Configuration Manager

By: Gerry Hampson

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (16 chapters)
Troubleshooting System Center Configuration Manager
About the Authors
About the Reviewers
Configuration Manager Monitoring Workspace and Log Files

Chapter 4. Troubleshooting Hierarchies and Site Servers

In this chapter, we will take a look at the major components of the Configuration Manager infrastructure, which are the servers that make up a Configuration Manager hierarchy. We will consider how to troubleshoot a hierarchy of sites from the Central Administration Site (CAS) through the Primary Site and Secondary Site and how these work together so that we can start to troubleshoot. Another fundamental component of the Configuration Manager environment includes Microsoft SQL Server, so it is only right and correct that we should at least know our way around some basic troubleshooting skills with this and know what to look out for as this really is a large piece of the underlying technology in Configuration Manager these days. Finally, we will delve into the Configuration Manager console and also where Configuration Manager and Active Directory meet. Active Directory is fundamental to the Configuration Manager installation, and while...