In this chapter, we introduce the major user interface elements of Siebel CRM, namely applets. We will focus on how to create and modify form and list applets. Other applet types such as pick applets, tree applets, and chart applets are introduced as well. The case study, introduced in Chapter 3, Case Study Introduction, will provide input for hands-on practices.
The chapter is structured as follows:
Understanding applets and web templates
Creating and modifying form applets
Creating and modifying list applets
Other applet types