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  • Book Overview & Buying Oracle Siebel CRM 8 Developer's Handbook
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Oracle Siebel CRM 8 Developer's Handbook

Oracle Siebel CRM 8 Developer's Handbook

By : Alexander Hansal
5 (2)
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Oracle Siebel CRM 8 Developer's Handbook

Oracle Siebel CRM 8 Developer's Handbook

5 (2)
By: Alexander Hansal
Buy this Book

Overview of this book

Table of Contents (33 chapters)
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Oracle Siebel CRM 8 Developer's Handbook
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Oracle Siebel CRM 8 Developer's Handbook
Credits
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Credits
About the Author
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About the Author
About the Reviewer
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About the Reviewer
www.PacktPub.com
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www.PacktPub.com
Preface
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Preface
Lock Free Chapter
1
Siebel Tools and the Siebel Repository
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Siebel Tools and the Siebel Repository
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Siebel Tools user interface
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Siebel Repository metadata
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Summary
2
Developer Tasks
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Developer Tasks
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Initializing the local database
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Getting object definitions from the server database
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Projects and objects
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Siebel Tools Options
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The development process
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Local locking and prototyping
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Archiving object definitions
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Importing archived object definitions
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Comparing object definitions
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Searching the Siebel Repository
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Integrating external source control systems
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Automating developer tasks using command line options
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Keeping the upgrade in mind
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Summary
3
Case Study Introduction
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Case Study Introduction
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Background of All Hardware (AHA)
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Description of AHA's business processes
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Requirements for AHA
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Summary
4
Symbolic Strings
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Symbolic Strings
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Understanding symbolic strings
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Creating and using symbolic strings
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Using message categories
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Localizing Siebel applications
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Summary
5
Creating and Configuring Applets
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Creating and Configuring Applets
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Understanding applets and web templates
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Creating and modifying form applets
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Creating and modifying list applets
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Other applet types
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Summary
6
Views and Screens
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Views and Screens
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Understanding views and screens
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Creating and modifying views
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Adding a view to a screen
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Registering a new view
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Summary
7
Business Components and Fields
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Business Components and Fields
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Understanding business components
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Creating joins and fields
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Controlling field level behavior
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Controlling business component behavior
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Summary
8
The Data Layer
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The Data Layer
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Understanding tables, columns, and indexes
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Considerations for custom schema changes
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Using preconfigured extension tables
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Creating custom columns
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Creating custom indexes
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Creating custom tables
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Applying schema changes to local and server databases
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Summary
9
Business Objects and Links
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Business Objects and Links
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Understanding business objects and links
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Creating a child business component on a 1:M extension table
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Case study example: Creating links
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Case study example: Configuring business objects
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Summary
10
Pick Lists
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Pick Lists
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Understanding pick lists
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Case study example: Creating a new static pick list for an existing field
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Administering the list of values table
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Case study example: Creating dynamic pick lists
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Case study example: Reusing existing pick lists
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Case study example: Creating pick applets
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Case study example: Testing pick list configurations
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Constrained and hierarchical pick lists
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Summary
11
Multi Value Fields
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Multi Value Fields
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Understanding multi value fields
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Creating multi value fields using the MVG wizard
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Case study example: Creating multi value group (MVG) and association list applets
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Summary
12
Configuring Access Control
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Configuring Access Control
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Understanding Siebel access control
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Configuring view properties for Siebel access control
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Defining business component view modes
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Configuring additional object types for access control
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Summary
13
User Properties
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User Properties
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Understanding user properties
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Business component and field user properties
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Applet, control, and list column user properties
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View user properties
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Summary
14
Configuring Navigation
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Configuring Navigation
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Understanding drilldown objects
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Creating static drilldowns
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Creating dynamic drilldowns
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Configuring the thread bar
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Configuring toggle applets
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Summary
15
Customizing the Look and Feel of Siebel Applications
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Customizing the Look and Feel of Siebel Applications
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Understanding Siebel web templates
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Considerations for customizing the look and feel of Siebel applications
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Creating custom web templates
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Customizing web pages
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Customizing style sheets
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Configuring bitmaps and icon maps
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Case study example: Using an icon map
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Case study example: Replacing the application logo
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Summary
16
Menus and Buttons
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Menus and Buttons
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Understanding the Siebel event framework
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Creating applet buttons
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Configuring command objects
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Case study example: Configuring application menu items
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Case study example: Configuring toolbar buttons
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Case study example: Configuring applet menu items
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Summary
17
Business Services
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Business Services
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Understanding business services
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Preconfigured business services
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Testing business services
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Case study example: Invoking a business service method from a runtime event
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Summary
18
Supporting Integration Interfaces
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Supporting Integration Interfaces
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Understanding integration objects
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Creating internal integration objects
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Defining integration component keys
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Testing integration objects
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Advanced settings for integration objects
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Summary
19
Siebel Workflow
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Siebel Workflow
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Understanding Siebel Workflow
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Designing and creating workflow processes
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Simulating and testing workflow processes
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Publishing, activating, and managing workflow processes
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Invoking workflow processes
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Case study example: Defining runtime events
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Case study example: Decision steps and Siebel operations
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Summary
20
Advanced Siebel Workflow Topics
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Advanced Siebel Workflow Topics
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Exception handling in workflow processes
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Subprocesses
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Loops and iterations
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Advanced workflow techniques
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Summary
21
Siebel Task User Interface
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Siebel Task User Interface
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Understanding the Siebel Task UI
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Case study example: Supporting a business process with Task UI
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Publishing, activating, and administering tasks
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Testing and debugging tasks
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Using applet messages
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Summary
22
Extending Siebel CRM Functionality with eScript
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Extending Siebel CRM Functionality with eScript
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Introduction to Siebel scripting
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When to use Siebel scripting
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Creating a custom business service
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Declaring business service methods and arguments
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Testing and debugging scripts
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Summary
23
Advanced Scripting Techniques
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Advanced Scripting Techniques
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Browser scripting
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Using translatable messages
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Tracing
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Performance profiling
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Summary
24
Deploying Configuration Changes between Environments
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Deploying Configuration Changes between Environments
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Repository migration
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Exporting and importing repository data
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Exporting and importing administrative data
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Application Deployment Manager (ADM) overview
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Summary
1
Installing a Siebel CRM Self-Study Environment
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Installing a Siebel CRM Self-Study Environment
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Hardware requirements
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Third-party software requirements
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Downloading and extracting Siebel CRM software installers
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Installing Siebel CRM client software
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Importing Code Files
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Importing Code Files
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Importing Siebel Tools archive files (SIF)
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Importing administrative data files
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More Information
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More Information
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Getting trained
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Finding information

Configuring command objects

When we wish to create menu items in the application or applet menus or toolbar buttons, we must start with configuring command objects. A command object, as shown earlier in this chapter, is a reusable object definition that is referenced from the aforementioned user interface elements. Command objects can invoke one of the following:

  • Method and arguments: The method must be handled on the application, applet, or business component layer

  • Business service, method, and arguments: Business services are reusable programs defined in the Siebel Repository

  • Pop-up applet: When the command is invoked, an applet is loaded in a popup window

The following table describes the most important properties of the Command object type:

Property

Description

Business Service

When this property is set to the name of a business service, the command invokes the business service's method (defined in the Method property) with the list of arguments defined in the Method Argument property...

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Oracle Siebel CRM 8 Developer's Handbook
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