Browse Library
Sign In Start Free Trial
Close icon Search icon
Account
Browse Library Sign In Start Free Trial

Add to playlist

Create a Playlist

Modal Close icon
You need to login to use this feature.
  • Book Overview & Buying Oracle Siebel CRM 8 Developer's Handbook
  • Table Of Contents Toc
Oracle Siebel CRM 8 Developer's Handbook

Oracle Siebel CRM 8 Developer's Handbook

By : Alexander Hansal
5 (2)
Buy this Book
close
close
Oracle Siebel CRM 8 Developer's Handbook

Oracle Siebel CRM 8 Developer's Handbook

5 (2)
By: Alexander Hansal
Buy this Book

Overview of this book

Table of Contents (33 chapters)
close
close
close
Oracle Siebel CRM 8 Developer's Handbook
Icon
Oracle Siebel CRM 8 Developer's Handbook
Credits
Icon
Credits
About the Author
Icon
About the Author
About the Reviewer
Icon
About the Reviewer
www.PacktPub.com
Icon
www.PacktPub.com
Preface
Icon
Preface
Lock Free Chapter
1
Siebel Tools and the Siebel Repository
Icon
Siebel Tools and the Siebel Repository
Icon
Siebel Tools user interface
Icon
Siebel Repository metadata
Icon
Summary
2
Developer Tasks
chevron up
Icon
Developer Tasks
Icon
Initializing the local database
Icon
Getting object definitions from the server database
Icon
Projects and objects
Icon
Siebel Tools Options
Icon
The development process
Icon
Local locking and prototyping
Icon
Archiving object definitions
Icon
Importing archived object definitions
Icon
Comparing object definitions
Icon
Searching the Siebel Repository
Icon
Integrating external source control systems
Icon
Automating developer tasks using command line options
Icon
Keeping the upgrade in mind
Icon
Summary
3
Case Study Introduction
Icon
Case Study Introduction
Icon
Background of All Hardware (AHA)
Icon
Description of AHA's business processes
Icon
Requirements for AHA
Icon
Summary
4
Symbolic Strings
Icon
Symbolic Strings
Icon
Understanding symbolic strings
Icon
Creating and using symbolic strings
Icon
Using message categories
Icon
Localizing Siebel applications
Icon
Summary
5
Creating and Configuring Applets
Icon
Creating and Configuring Applets
Icon
Understanding applets and web templates
Icon
Creating and modifying form applets
Icon
Creating and modifying list applets
Icon
Other applet types
Icon
Summary
6
Views and Screens
Icon
Views and Screens
Icon
Understanding views and screens
Icon
Creating and modifying views
Icon
Adding a view to a screen
Icon
Registering a new view
Icon
Summary
7
Business Components and Fields
Icon
Business Components and Fields
Icon
Understanding business components
Icon
Creating joins and fields
Icon
Controlling field level behavior
Icon
Controlling business component behavior
Icon
Summary
8
The Data Layer
Icon
The Data Layer
Icon
Understanding tables, columns, and indexes
Icon
Considerations for custom schema changes
Icon
Using preconfigured extension tables
Icon
Creating custom columns
Icon
Creating custom indexes
Icon
Creating custom tables
Icon
Applying schema changes to local and server databases
Icon
Summary
9
Business Objects and Links
Icon
Business Objects and Links
Icon
Understanding business objects and links
Icon
Creating a child business component on a 1:M extension table
Icon
Case study example: Creating links
Icon
Case study example: Configuring business objects
Icon
Summary
10
Pick Lists
Icon
Pick Lists
Icon
Understanding pick lists
Icon
Case study example: Creating a new static pick list for an existing field
Icon
Administering the list of values table
Icon
Case study example: Creating dynamic pick lists
Icon
Case study example: Reusing existing pick lists
Icon
Case study example: Creating pick applets
Icon
Case study example: Testing pick list configurations
Icon
Constrained and hierarchical pick lists
Icon
Summary
11
Multi Value Fields
Icon
Multi Value Fields
Icon
Understanding multi value fields
Icon
Creating multi value fields using the MVG wizard
Icon
Case study example: Creating multi value group (MVG) and association list applets
Icon
Summary
12
Configuring Access Control
Icon
Configuring Access Control
Icon
Understanding Siebel access control
Icon
Configuring view properties for Siebel access control
Icon
Defining business component view modes
Icon
Configuring additional object types for access control
Icon
Summary
13
User Properties
Icon
User Properties
Icon
Understanding user properties
Icon
Business component and field user properties
Icon
Applet, control, and list column user properties
Icon
View user properties
Icon
Summary
14
Configuring Navigation
Icon
Configuring Navigation
Icon
Understanding drilldown objects
Icon
Creating static drilldowns
Icon
Creating dynamic drilldowns
Icon
Configuring the thread bar
Icon
Configuring toggle applets
Icon
Summary
15
Customizing the Look and Feel of Siebel Applications
Icon
Customizing the Look and Feel of Siebel Applications
Icon
Understanding Siebel web templates
Icon
Considerations for customizing the look and feel of Siebel applications
Icon
Creating custom web templates
Icon
Customizing web pages
Icon
Customizing style sheets
Icon
Configuring bitmaps and icon maps
Icon
Case study example: Using an icon map
Icon
Case study example: Replacing the application logo
Icon
Summary
16
Menus and Buttons
Icon
Menus and Buttons
Icon
Understanding the Siebel event framework
Icon
Creating applet buttons
Icon
Configuring command objects
Icon
Case study example: Configuring application menu items
Icon
Case study example: Configuring toolbar buttons
Icon
Case study example: Configuring applet menu items
Icon
Summary
17
Business Services
Icon
Business Services
Icon
Understanding business services
Icon
Preconfigured business services
Icon
Testing business services
Icon
Case study example: Invoking a business service method from a runtime event
Icon
Summary
18
Supporting Integration Interfaces
Icon
Supporting Integration Interfaces
Icon
Understanding integration objects
Icon
Creating internal integration objects
Icon
Defining integration component keys
Icon
Testing integration objects
Icon
Advanced settings for integration objects
Icon
Summary
19
Siebel Workflow
Icon
Siebel Workflow
Icon
Understanding Siebel Workflow
Icon
Designing and creating workflow processes
Icon
Simulating and testing workflow processes
Icon
Publishing, activating, and managing workflow processes
Icon
Invoking workflow processes
Icon
Case study example: Defining runtime events
Icon
Case study example: Decision steps and Siebel operations
Icon
Summary
20
Advanced Siebel Workflow Topics
Icon
Advanced Siebel Workflow Topics
Icon
Exception handling in workflow processes
Icon
Subprocesses
Icon
Loops and iterations
Icon
Advanced workflow techniques
Icon
Summary
21
Siebel Task User Interface
Icon
Siebel Task User Interface
Icon
Understanding the Siebel Task UI
Icon
Case study example: Supporting a business process with Task UI
Icon
Publishing, activating, and administering tasks
Icon
Testing and debugging tasks
Icon
Using applet messages
Icon
Summary
22
Extending Siebel CRM Functionality with eScript
Icon
Extending Siebel CRM Functionality with eScript
Icon
Introduction to Siebel scripting
Icon
When to use Siebel scripting
Icon
Creating a custom business service
Icon
Declaring business service methods and arguments
Icon
Testing and debugging scripts
Icon
Summary
23
Advanced Scripting Techniques
Icon
Advanced Scripting Techniques
Icon
Browser scripting
Icon
Using translatable messages
Icon
Tracing
Icon
Performance profiling
Icon
Summary
24
Deploying Configuration Changes between Environments
Icon
Deploying Configuration Changes between Environments
Icon
Repository migration
Icon
Exporting and importing repository data
Icon
Exporting and importing administrative data
Icon
Application Deployment Manager (ADM) overview
Icon
Summary
1
Installing a Siebel CRM Self-Study Environment
Icon
Installing a Siebel CRM Self-Study Environment
Icon
Hardware requirements
Icon
Third-party software requirements
Icon
Downloading and extracting Siebel CRM software installers
Icon
Installing Siebel CRM client software
2
Importing Code Files
Icon
Importing Code Files
Icon
Importing Siebel Tools archive files (SIF)
Icon
Importing administrative data files
3
More Information
Icon
More Information
Icon
Getting trained
Icon
Finding information

Summary

In this chapter, we discussed the most important pieces of Siebel Tools functionality that developers typically use in their daily work.

Initializing and populating the developer's database is a mandatory step to establishing the local development environment.

We followed a typical development process to identify tasks such as checking out, modifying, and creating new object definitions as well as validating, compiling, and testing the changes using the Mobile or Developer Web Client.

In addition, Siebel Tools supports development teams with archiving and search features as well as integration with external source control systems.

In order to achieve a professional and upgradeable implementation of the customer's requirements we have to follow basic principles that have been laid out in the section Keeping the upgrade in mind.

In the next chapter, we will introduce the case study scenario, which provides real-life examples for the remainder of the book.

CONTINUE READING
83
Tech Concepts
36
Programming languages
73
Tech Tools
Icon Unlimited access to the largest independent learning library in tech of over 8,000 expert-authored tech books and videos.
Icon Innovative learning tools, including AI book assistants, code context explainers, and text-to-speech.
Icon 50+ new titles added per month and exclusive early access to books as they are being written.
Oracle Siebel CRM 8 Developer's Handbook
End of Chapter 2
Next Chapter
notes
bookmark Notes and Bookmarks search Search in title playlist Add to playlist font-size Font size

Change the font size

margin-width Margin width

Change margin width

day-mode Day/Sepia/Night Modes

Change background colour

Close icon Search
Country selected
Close icon Your notes and bookmarks

Confirmation

Modal Close icon
claim successful
Order Page Read Now

Buy this book with your credits?

Modal Close icon
Are you sure you want to buy this book with one of your credits?
Close
YES, BUY

Submit Your Feedback

Modal Close icon
Modal Close icon
Modal Close icon