The Siebel Workflow framework provides a graphical editor and declarative workspace in Siebel Tools to define program flows that can be triggered by a simple business service invocation.

In this chapter, we introduced essential facts about Siebel Workflow processes, their step types, and properties along with real-life examples.

In the course of this chapter, we learned how to use predefined business services, decision steps, and Siebel operation steps to support business process requirements.

In the next chapter, we will explore advanced workflow topics such as exception handling, subprocesses and loops.