Applets are the major building blocks of the Siebel CRM user interface. We can distinguish between form, list, chart, and tree applets

Form applets provide enough space to display multiple fields of a single record at once with the widest variety of controls such as text boxes, checkboxes, images, and radio groups.

List applets, including the specialized pick, MVG, and associate applets, allow end users to work in table style, selecting columns for display and sorting data.

Chart applets support graphical display of business component data in the form of bar charts, line charts, or pie charts.

Tree applets allow end users to visualize the hierarchical relationships of business component data.

From the developer's perspective, we find a lot of support by means of the New Object Wizard for all applet types and graphical editors for form, list, and tree applets.

In this chapter, we used two applet definitions from the case study scenario. As a result, we can use the form and list applets...