Book Image

The Small Business' Guide to Social CRM

Book Image

The Small Business' Guide to Social CRM

Overview of this book

Table of Contents (17 chapters)
The Small Business' Guide to Social CRM
Credits
Foreword
About the Author
Acknowledgments
About the Reviewers
Preface
2
Social Business – the Foundation of Social CRM

Social add-ons for e-mail


Many people will spend a great deal of their working day within their e-mail interface. They may even spend more time here than they will in their actual SCRM. Fortunately, there are some great tools that you can use to bring your social networking (at least on some level) directly into your e-mail. Please check out these great tools!

For Outlook

Please be aware that the suitability of these tools may, to a certain extent, be based on your particular version of Outlook, whether it is web- or desktop-based, and if you are running a Windows or Mac-based system.

For Gmail and others

Rapportive (owned by LinkedIn) is a really great social add-on for Gmail and some other e-mail systems. BrandMyMail and WiseStamp can be used to create beautiful custom e-mail signatures that will display links to your social profiles as well as many other features!