One of the reasons why you decided to read this book might have been that you will contribute to an Oracle Siebel CRM project as a developer. You might have just started your new career or you are able to look back on years of professional experience. You may have had the privilege of receiving decent training or tried to master the steep learning path on your own. In either case, having a concise and complete guidebook at hand is very helpful.
In this book you will find comprehensive descriptions and real-life examples for configuration processes in Oracle's Siebel CRM. After a brief overview of the integrated development environment (IDE), which goes by the name of Siebel Tools, and the typical developer tasks, we are ready to explore all aspects of configuration from the user interface (UI) to the Siebel business logic and physical layer, workflow processes, and scripting.
A case study scenario will provide meaningful examples for your exercises.
In this chapter, we will discuss the following topics:
Siebel Tools User Interface
Siebel Repository Metadata
Data Layer Object Types
Business Layer Object Types
User Interface Layer Object Types
Integration Layer Object Types
Automation Layer Object Types
Other Object Types