In the previous chapters, you examined solution selling, driving due diligence concepts, and solution envisioning with Sure Step. This chapter will walk you through the fascinating discipline of managing projects. The field of project management is emerging because quality has become a competitive instrument over the years. The Project Management Institute (PMI) defines project management as the application of knowledge, skills, tools, and techniques to project activities to meet project requirements. Being a project manager in charge of software implementation projects is a challenging and demanding responsibility. Good project managers combine various skills in a balanced way. They need to bring leadership, communication, negotiation, problem solving, and influencing capabilities into practice in a unique and temporary environment. And when things go wrong, project managers usually find themselves in the eye of the storm. Nevertheless, managing projects brings...