In the last chapter, we learned about the Waterfall and Agile implementation approaches supported by Sure Step. We discussed the different project types based on these approaches, as well as the implementation phases and cross-phase processes that these project types span. We also learned about the activities, templates, and guidance provided by Sure Step to enable solution delivery.
In this chapter, we focus on the quality aspects of Sure Step, which encompasses both proactive actions that can be taken during the solution delivery, as well as Post Go-Live steps to ensure the ongoing maintenance and success of the solution. The following topics will be covered:
The manifestation of quality management in the different areas of Sure Step
How quality control is embedded within the Waterfall-based and Agile-based project types
The Sure Step Optimization Offerings Roadmap—what it means to service providers, especially those starting in the Microsoft...