Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

Summary

As a product manager, you may not be responsible for instrumenting infrastructure metrics. But you can partner with the engineering teams to instrument and track the necessary metrics and make sure these are prioritized on the engineering roadmap. Having insight into the reliability, performance, and usage metrics atthe level of infrastructure ensures that your product is strong at a foundational level. Ultimately, the product experience and business are dependent on the reliability of your product, and any efforts to grow your product are futile if the infrastructure fails your customer experience.

Once you have a functional and reliable API, the next step is to ensure a good customer journey that allows customers to discover and start using your APIs. In the next chapters, you will learn about product metrics that measure various aspects of the customer journey and identify opportunities to streamline the experience.