Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

Business Metrics

If you want customers to find, use, and integrate your APIs, you need to make sure they have a great product experience. If you have built a low-friction, easy-to-navigate experience to deliver high-quality, reliable, and scalable APIs, your customers will see the value; and your business metrics, such as revenue, customer lifetime value (CLV), product adoption, and so on, will start to improve.

In Chapter 10, you learned about infrastructural metrics and how they help evaluate the core function and quality of your APIs. In Chapter 11, API Product Metrics, you learned how to measure the impact of your API experience by evaluating the product metrics. In this chapter, you’ll learn about the business metrics you need to set up and keep track of regularly in order to measure the business impact of your infrastructure and product development projects. You will learn about the following topics:

  • Defining business metrics
  • Measuring revenue
  • Adoption...