Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

The API Analytics Cheat Sheet

API metrics can be segmented into three main categories: Infrastructure, Product Experience, and Business metrics.

Infrastructure metrics provide insight into the performance and reliability of the API, such as uptime and availability. These metrics help ensure that the API is functioning correctly and that users are able to access it smoothly. Product Experience metrics measure how users interact with the API, such as the active users and time to first transaction. These metrics help understand how the API is being used, and identify areas for improvement. Business metrics focus on the impact of the API on the overall business, such as revenue, customer satisfaction, and user engagement. These metrics help understand how the API is contributing to the business objectives and goals.

For a good API analytics strategy, it is important not to try to set up all the metrics on Day 1. Instead, it is better to start by focusing on a few key metrics that...