Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

Part 2: Understanding the Developer

User research, getting to know customers, and mapping a user journey are all essential parts of the product development process because they help you make products that meet customers’ needs. Doing user research in a methodical way, getting to know your customers, and making a map of the user’s journey are all important steps in building successful products.

User research lets you learn about the needs and pain points of your target customers. This helps you make decisions about your product and makes sure that the final product meets the needs of the people who will be using it. Customer empathy is important because it allows you to understand customers’ perspectives and how they interact with the product. This understanding can lead to more effective design decisions and a better user experience.

Mapping the user journey, or the process a customer goes through when interacting with a product, helps you identify potential...