Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

Walking in the Customer’s Shoes

The rising interest in API development brings up the need to think about the API-building process in a more methodical and strategic way. The first thing to look into when you consider building any product is to identify the market opportunity and conduct user research to develop a deep understanding of your target customer. Customers and their experiences are the focus of an outside-in product development approach. In order to succeed, this strategy is based on the idea that offering real value to customers is the only way to go.

Understanding your users begins with understanding their journey. Drawing a user journey map is a formal way of understanding how users arrive at a goal and the steps they take to get there. Developers are making more and more decisions about which technologies their organizations should use. As you build APIs that are mostly used by developers, it’s important to map out the path your developers take from the...