Book Image

Implementing Atlassian Confluence

By : Eren Kalelioğlu
Book Image

Implementing Atlassian Confluence

By: Eren Kalelioğlu

Overview of this book

Implementing Atlassian Confluence is an all-encompassing guide to the essential concepts of distributed work and leveraging Confluence to create a world-class collaboration environment. This book begins with an introduction to enterprise collaboration concepts and explains how to set up Confluence. You’ll quickly proceed to creating and maintaining dynamic content, effective cross-functional collaboration, and employing Confluence applications in scenarios such as software project management and knowledge bases. You’ll discover how to use Jira Service Management together with Confluence, set up personal spaces, implement centralized user management, address security risks, and explore suggested solutions on Confluence. Furthermore, you’ll integrate and extend Confluence with other Atlassian and third-party software. The book also contains tips and guidance on managing Confluence adoption, enabling you to focus on your team and provide them with a state-of-the-art remote collaboration environment. Complete with practical business scenarios, best practices, and examples, this book will help you gain a comprehensive understanding of Atlassian Confluence’s capabilities for enhancing collaboration within cross-functional teams.
Table of Contents (21 chapters)
1
Part 1:Preparing for Confluence
7
Part 2:Building a Real Confluence Site
13
Part 3:Scaling Business

Setting Up a Knowledge Base

A knowledge base serves as the heart of an organization’s informational ecosystem. It is a digital library filled with all the essential details of a company’s operations, procedures, policies, and expertise. This centralized informational repository is even more critical in a remote and asynchronous work environment. Employees operating across different time zones and geographical locations should rely on a knowledge base for accurate and timely information.

Take the HR department as an example. A new member joining the HR team can leverage the knowledge base to familiarize themselves with the internal HR policies and procedures, thus reducing the time spent in direct communication and increasing efficiency. An established knowledge base can effectively bridge the information gap, fostering self-reliance and promoting a culture of learning and development in the organization.

A knowledge base also democratizes knowledge, ensuring everyone...