Book Image

Implementing Atlassian Confluence

By : Eren Kalelioğlu
Book Image

Implementing Atlassian Confluence

By: Eren Kalelioğlu

Overview of this book

Implementing Atlassian Confluence is an all-encompassing guide to the essential concepts of distributed work and leveraging Confluence to create a world-class collaboration environment. This book begins with an introduction to enterprise collaboration concepts and explains how to set up Confluence. You’ll quickly proceed to creating and maintaining dynamic content, effective cross-functional collaboration, and employing Confluence applications in scenarios such as software project management and knowledge bases. You’ll discover how to use Jira Service Management together with Confluence, set up personal spaces, implement centralized user management, address security risks, and explore suggested solutions on Confluence. Furthermore, you’ll integrate and extend Confluence with other Atlassian and third-party software. The book also contains tips and guidance on managing Confluence adoption, enabling you to focus on your team and provide them with a state-of-the-art remote collaboration environment. Complete with practical business scenarios, best practices, and examples, this book will help you gain a comprehensive understanding of Atlassian Confluence’s capabilities for enhancing collaboration within cross-functional teams.
Table of Contents (21 chapters)
1
Part 1:Preparing for Confluence
7
Part 2:Building a Real Confluence Site
13
Part 3:Scaling Business

Recognizing the risks and disadvantages of not having a knowledge base

Not having a knowledge base can cause problems in an organization. The most obvious risk is the loss of knowledge and information. When employees leave, their knowledge and expertise can be lost if not properly documented. A knowledge base ensures that this invaluable information is preserved and accessible to all, even after an employee’s departure.

Also, the lack of a knowledge base can cause significant communication hurdles in a remote and asynchronous work environment. Employees might struggle to find critical information, consequently facing delays and inefficiencies. This problem can be exacerbated across different time zones, as employees may have to wait hours to receive answers to their queries.

Another risk of not having a knowledge base could be the difficulty in maintaining consistency and standardization of operations. A knowledge base acts as a single source of truth, guiding employees...