Introducing Enterprise Collaboration

This chapter provides a brief introduction to Atlassian and Confluence. You will also find an overview of the core concepts of enterprise collaboration and, more specifically, remote collaboration. You’ll learn how Confluence supports organizations in simplifying remote collaboration by providing a robust yet flexible platform. We aim to set a solid background before proceeding to the practical sides of this book.

Knowing Atlassian will help you better understand Confluence and get the most out of it. You will learn the company values that guide Atlassian in building, maintaining, and improving all the company’s products, including Confluence. This knowledge will help you understand the philosophy of Confluence thoroughly. All these benefits are critical when trying to master your company’s primary collaboration tool.

The primary concepts of enterprise collaboration will help you focus on the most critical problems of modern collaboration, where people work from different places within different time zones. These concepts will help you prepare for the complexities you’ll have (or you already have) while designing and maintaining a collaboration platform for your company.

Having basic knowledge of Confluence, Atlassian, which produces and develops this product, enterprise collaboration concepts, and corporate cooperation will enable you to get much more effective results with the techniques you will learn in the following sections.

After reading this chapter, you’ll come away with the following knowledge:

• The basics of Confluence (and Atlassian, the company behind it)
• The key terms related to modern collaboration
• Which types of teams and companies can benefit from Confluence
• How exactly Confluence can simplify remote collaboration
• How to build a team that will develop your Confluence site and maintain it