Book Image

Implementing Atlassian Confluence

By : Eren Kalelioğlu
Book Image

Implementing Atlassian Confluence

By: Eren Kalelioğlu

Overview of this book

Implementing Atlassian Confluence is an all-encompassing guide to the essential concepts of distributed work and leveraging Confluence to create a world-class collaboration environment. This book begins with an introduction to enterprise collaboration concepts and explains how to set up Confluence. You’ll quickly proceed to creating and maintaining dynamic content, effective cross-functional collaboration, and employing Confluence applications in scenarios such as software project management and knowledge bases. You’ll discover how to use Jira Service Management together with Confluence, set up personal spaces, implement centralized user management, address security risks, and explore suggested solutions on Confluence. Furthermore, you’ll integrate and extend Confluence with other Atlassian and third-party software. The book also contains tips and guidance on managing Confluence adoption, enabling you to focus on your team and provide them with a state-of-the-art remote collaboration environment. Complete with practical business scenarios, best practices, and examples, this book will help you gain a comprehensive understanding of Atlassian Confluence’s capabilities for enhancing collaboration within cross-functional teams.
Table of Contents (21 chapters)
1
Part 1:Preparing for Confluence
7
Part 2:Building a Real Confluence Site
13
Part 3:Scaling Business

Realizing the value that a knowledge base adds to remote teams

A knowledge base is not just a tool but also a strategic asset that adds value to remote teams in multiple ways. It fosters self-reliance and a continuous learning culture, as team members can independently find the information they need and stay updated on the latest company news. In a sales department, for example, representatives can leverage the knowledge base to stay updated on the latest product features, pricing strategies, and competitor analysis. Consequently, they are constantly equipped with the most recent information when interacting with potential customers.

A knowledge base also preserves the institutional knowledge of an organization, minimizing the impact of employee turnover. With each piece of documented knowledge, new employees can get up to speed quickly, contributing to the efficiency and productivity of their team. A knowledge base also provides transparency within the organization. With all the...