Unified communications provides significant opportunities for optimization in the following categories:
Reduce the direct costs for communication services (for example, Internet and data connectivity, network location data lines, VoIP services, phone including landline and mobile bills, conference services such as audio and video conference hosting, and equipment) as well as associated expenses such as business travel.
Optimization of communication infrastructure brings about a reduction in operating costs by replacing numerous diverse and decentralized old products with integrated features of a new UC solution. A well-known example is to optimize the old PBX/telecommunication infrastructure to potentially create cost savings for an organization or company.
Promote individual and group productivity through cooperation and integration of knowledge management and collaboration, as UC is able to take advantage of the intellectual and human capital by providing...