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Practical Business Process Modeling and Analysis

Practical Business Process Modeling and Analysis

By : Jim Sinur, Zbigniew Misiak, BJ Biernatowski
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Practical Business Process Modeling and Analysis

Practical Business Process Modeling and Analysis

By: Jim Sinur, Zbigniew Misiak, BJ Biernatowski
Buy this Book

Overview of this book

Every business transformation begins with one question, “How can we do this better?” Whether it’s eliminating inefficiencies, optimizing business operations, or reimagining entire workflows with the help of AI, success depends on understanding and optimizing business processes. However, finding the right approach can be challenging with shifting market demands and evolving technologies. In this book, three seasoned experts in BPM, automation, and AI-driven process optimization guide you through frameworks, techniques, and tools that drive digital transformation by helping you explore business process modelling, before and after process execution. You'll visualize complex workflows, establish scalable process architectures that drive digital transformation, and integrate automation for efficiency. With insights into BPMN, business value analysis, and field-tested consulting guidance, you'll see how process-led design and data-driven decisions can lead to smarter, more agile operations. Through real-world examples, you’ll grasp how leading organizations have optimized their processes and how you can apply the same principles in your digital change program. By the end of this book, you’ll be able to identify, design, analyze, and transform business processes for measurable impact, as well as master the synergy of technology, process, and strategy to build systems that drive sustainable growth.
Table of Contents (14 chapters)
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Preface
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Preface
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Who this book is for
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What this book covers
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To get the most out of this book
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Conventions used
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Get in touch
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Share Your Thoughts
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1
Winning at Digital Transformation with Process Modeling
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Winning at Digital Transformation with Process Modeling
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Is process modeling the key to real digital transformation?
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How does process modeling contribute to digital transformation?
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Types of process modeling today with usage guidelines
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What is the future of process modeling in the context of other modeling disciplines?
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What is the future of process modeling in the context of AI assistance?
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Summary
2
Pillars of a Successful Digital Transformation
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Pillars of a Successful Digital Transformation
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Introduction and overview of DTX
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How does DTX start?
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How do I craft a vision of DtC for my business group?
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How to plan for the future
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Summary
3
The Wheel of BPM Driving Your Competitive Advantage
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The Wheel of BPM Driving Your Competitive Advantage
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How do transformations start?
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How do you pitch a transformation?
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How do you grow your BPM expertise?
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How do we drive measurable results?
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Establishing CoEs
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Summary
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Further reading
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Long-Term Trends and the Impact on Your Job
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Long-Term Trends and the Impact on Your Job
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Unveiling the hidden truths: surprises you never knew existed
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Understanding the importance of digital change topics
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Defining business process
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Navigating major trends and their impact on skill requirements
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Embracing the strategy of continuous learning
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Navigating through a rapidly changing job market
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Discovering new trends
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Summary
5
Business Process 101
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Business Process 101
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Key concepts in process thinking
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Processes as a driver of value creation
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Leveraging a broader process perspective for improvement and digital transformation
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What is your scenario, and why does it matter?
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Understanding the process – modeling method and level of detail
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Tools, people, and methods to create a process model and ways to use it
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Summary
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Further reading
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Establishing Process Architecture
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Establishing Process Architecture
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What is process architecture?
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APQC’s PCF® and other process libraries
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How to build your own process architecture
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How to use process architecture
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Summary
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Further reading
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Process Modeling Notations
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Process Modeling Notations
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The basics of process modeling
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Going beyond flowcharts – overview of other notations
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BPMN – how we got there and why it is relevant to us
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Summary
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Further reading
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BPMN – What You Need to Know
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BPMN – What You Need to Know
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How to read a BPMN diagram
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How does the process flow?
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Process steps – tasks
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The scope of a process – start and end events
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Improving diagram readability with sub-processes
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Responsibilities in a process – pools and lanes
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Adding more information to your diagram with artifacts
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Showing data flows in a diagram with data objects
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Summary
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Further reading
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Advanced BPMN
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Advanced BPMN
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Additional types of events
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Additional types of gateways
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Additional types of sub-processes
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Additional types of tasks
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Multi-instances
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Extending BPMN
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Summary
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Further reading
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Measuring the Business Value of Process Transformation
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Measuring the Business Value of Process Transformation
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What is business value?
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Summary
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A Few Final Thoughts
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A Few Final Thoughts
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Recap of the key ideas
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Your next steps
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Final thoughts
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Index
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Index
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Why subscribe?
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Other Books You May Enjoy
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Other Books You May Enjoy
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Share Your Thoughts

Winning at Digital Transformation with Process Modeling

Process modeling is more than plotting out process steps in advance of creating an automated standard operation process that meets current business needs. Process modeling is used throughout the life cycle of both standard and emergent processes designed to respond to change in an emergent/blossoming fashion. A standard process example is that of underwriting risk that can adapt to changing business conditions and stakeholder needs or demands.

In this chapter, you will learn the names of different processes, the different types of active processes today, and the future of processes as they adapt to changing conditions. This is particularly true of the impact of AI and its contribution to process intelligence. The shift in process behavior will put an emphasis on process modeling as a process auditing capability as well as a processing planning tool. The reader will be able to understand and leverage process modeling better than ever before.

The following topics are covered in this chapter:

  • Is process modeling the key to real digital transformation?
  • How does process modeling contribute to digital transformation?
  • Types of process modeling today with usage guidelines
  • What is the future of process modeling in the context of other modeling disciplines?
  • What is the future of process modeling in the context of AI assistance?

Note

This chapter is authored by Jim Sinur. The chapter starts with the basics, projecting from the current value to the future value of processes and the process models that represent businesses. Jim brings significant credibility as a recognized process expert who has implemented processes and programming solutions.

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