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Practical Business Process Modeling and Analysis

Practical Business Process Modeling and Analysis

By : Jim Sinur, Zbigniew Misiak, BJ Biernatowski
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Practical Business Process Modeling and Analysis

Practical Business Process Modeling and Analysis

By: Jim Sinur, Zbigniew Misiak, BJ Biernatowski

Overview of this book

Every business transformation begins with one question, “How can we do this better?” Whether it’s eliminating inefficiencies, optimizing business operations, or reimagining entire workflows with the help of AI, success depends on understanding and optimizing business processes. However, finding the right approach can be challenging with shifting market demands and evolving technologies. In this book, three seasoned experts in BPM, automation, and AI-driven process optimization guide you through frameworks, techniques, and tools that drive digital transformation by helping you explore business process modelling, before and after process execution. You'll visualize complex workflows, establish scalable process architectures that drive digital transformation, and integrate automation for efficiency. With insights into BPMN, business value analysis, and field-tested consulting guidance, you'll see how process-led design and data-driven decisions can lead to smarter, more agile operations. Through real-world examples, you’ll grasp how leading organizations have optimized their processes and how you can apply the same principles in your digital change program. By the end of this book, you’ll be able to identify, design, analyze, and transform business processes for measurable impact, as well as master the synergy of technology, process, and strategy to build systems that drive sustainable growth.
Table of Contents (14 chapters)
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10
Measuring the Business Value of Process Transformation
13
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The basics of process modeling

It’s hard to imagine, but the modeling of business processes can be traced back over 100 years. In 1921, Frank and Lillian Gilbreth (brilliant industrial engineers and efficiency experts) proposed a new way of presenting processes in a presentation for the American Society of Mechanical Engineers (ASME) titled Process Charts: First Steps in Finding the One Best Way to do Work.

What is fascinating to me is that the article starts with a point that is still valid today:

“The process chart is a device for visualizing a process as a means of improving it. Every detail of a process is more or less affected by every other detail; therefore, the entire process must be presented in such form that it can be visualized all at once before any changes are made in any of its subdivisions”.

Apart from suggesting an approach for process modeling, they also proposed several dozen standard symbols (shapes) for the process charts. Their ideas...

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