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Practical Business Process Modeling and Analysis
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BPM is a discipline that aims to improve the performance, efficiency, and agility of business processes. By automating business-critical processes, BPM can help organizations achieve strategic goals, optimize resources, and deliver value to customers. However, BPM is not a one-time project or a quick fix. It is a continuous journey that requires a holistic and systematic approach to managing and improving organizational processes. This journey is a BPM transformation, ultimately leading to DTX on a grand scale.
Can you attempt to drive such programs without focusing on BPM? You can try. However, your results will remind us of an attempt to build a metro system akin to London’s Subway by building lines between 3–4 stations only instead of covering all 270 of them, omitting the maintenance facilities, and not planning for enough electric lines to power your trains. To paraphrase, engaging in DTX without consideration and focus on BPM will...